FAQs

EN 17161 is a European standard known as Design for All. It provides a management framework to embed accessibility into organisational processes, not just technical outputs.

  • EN 301 549 defines what must be accessible (websites, apps, docs).

  • EN 17161 defines how organisations embed accessibility into governance, planning, and design.

It moves organisations from reactive fixes to proactive accessibility, supporting EAA compliance and long-term capability. Our accessibility leadership development programmes help organisations put these principles into practice.

Yes. EN 17161 complements EN 301 549 by focusing on processes and governance, and aligns with international standards such as ISO 30071-1 ensuring sustainable compliance.

It requires organisations to involve disabled users in research, design, and testing from the start, ensuring lived experience drives inclusive solutions. Check out our guide on inclusive user testing which shows you how to bring diverse participants into every stage to build more inclusive products.