FAQ for Mobile Accessibility and Inclusive Design: Apps for Everyone

FAQs

Mobile apps often fail to meet accessibility needs when design and development choices overlook disabled users. These issues can make apps difficult or even impossible to use. Some of the most common problems include:

  • Low colour contrast between text and background

  • Missing alt text or meaningful labels on buttons and icons

  • Small tap targets that are hard to press

  • Relying on colour alone to communicate information

  • Poorly structured navigation that confuses screen readers

  • Forms without clear labels or error messages

Testing should go beyond automated tools. While automated checks help identify technical gaps, they miss many of the real-world barriers that disabled users face. To carry out effective mobile accessibility testing:

  • Involve disabled users in your research and testing process

  • Test across devices, operating systems, and input methods

  • Use screen readers like VoiceOver (iOS) and TalkBack (Android)

  • Capture feedback, make changes, and re-test

Yes, WCAG applies to mobile apps as well as websites. They provide a framework for ensuring content and interactions are perceivable, operable, understandable, and robust. You can read the official W3C mobile accessibility guidelines for more detail.

 

By following WCAG:

  • You align with international accessibility standards

  • You support compliance with laws like the European Accessibility Act and ADA

  • You create more consistent and inclusive user experiences across platforms

Yes. In the United States, the Americans with Disabilities Act (ADA) is increasingly interpreted to cover digital services, including mobile apps. Ensuring app accessibility helps businesses:

  • Reduce legal risk from non-compliance

  • Meet the expectations of U.S. regulators and courts

  • Deliver better usability and inclusivity for all customers

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