The benefits of digital accessibility for your business

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Accessible digital experiences are good for users, and even better for business. When most organisations think about the benefits of digital accessibility, it’s usually in the context of compliance or risk. But if you stop at compliance, you miss the real opportunity. Accessibility isn’t just about meeting standards, it’s about building better products, unlocking new […]

Are PDFs hurting your website’s accessibility?

Illustration of a laptop with a document labeled "PDF" emerging from the screen, and a red downward arrow indicating a file download.

PDFs (Portable Document Format) are widely used for sharing content on websites, often seen as a convenient and universal format. However, whilst they work across different software, hardware, and operating systems, they frequently create accessibility barriers and result in poor user experiences. Whilst PDFs can be made accessible, they require extra effort. More often than […]

A how-to guide for inclusive user testing

Older woman wearing glasses using a laptop at home, concentrating on the screen with assistive technology nearby.

Creating inclusive digital products isn’t just about checking accessibility boxes — it’s about understanding the full spectrum of human experience. Inclusive user testing is how we bridge that gap between intention and impact, building experiences that truly work for everyone. This how-to guide brings together practical advice, proven methodologies, and a human-centered mindset to help […]